Privacy Policy

located at Leopold II-laan 225, 1080 Sint-Jans-Molenbeek, Belgium,
is responsible for the processing of personal data as shown in this privacy statement.

Contact details: https://meowwoofandcoats.be/

Leopold II laan 225 1080 Sint-Jans-Molenbeek Belgium +32 475 966 ​​944.

Adelheid Paternoster is the Data Protection Officer of Meow, Woof & Coats. She can be reached at adelheid.paternoster@gmail.com

Meow, Woof & Coats processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Phone number
  
• Name and breed of your pet

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at meowwoofandcoats@gmail.com and we will delete this information.

Meow, Woof & Coats processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or advertising brochure
• To be able to call or e-mail you if this is necessary to carry out our services
• To inform you about changes to our services and products
• To offer you the possibility to create an account
• To deliver goods and services to you
• Automated decision making

Meow, Woof & Coats takes #responsibility decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Meow, Woof & Coats). Meow, Woof & Coats uses the following computer programs or systems: 

• sending newsletters to subscribed e-mail addresses via Mailchimp
• sending reminders for appointments via appointment system to be determined.

Meow, Woof & Coats does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

• 2 years after last grooming session with your pet on our files.

Meow, Woof & Coats does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Meow, Woof & Coats remains responsible for these processing operations. Sharing personal data with third parties Meow, Woof & Coats shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Meow, Woof & Coats remains responsible for these processing operations. In addition, Meow, Woof & Coats provides your personal data to other third parties. We only do this with your explicit permission.

[add a table here with: the category to which the third party belongs, name and jurisdiction, purpose and what data.]

Meow, Woof & Coats only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Meow, Woof & Coats and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to meowwoofandcoats@gmail.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Meow, Woof & Coats would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Belgian Data Protection Authority. This can be done via the following link: https://www.gegevensbeschermingsautoriteit.be/burger/acties/klacht-indienen

Meow, Woof & Coats takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via meowwoofandcoats@gmail.com